RECEPTION
 

Reception is on duty 24 hours a day.

Information on excursions, Nerja Caves, bus timetables, taxi transfers and more is available at reception.

Hotel parking. Our parking is accessible by elevator, 
allocates only small/ medium size cars. There are access restrictions upon pedestrianize the street. Ask at reception for details. Price 15€/day

Chek-Out: If your departure is before 08:00 in the morning, please inform us at the reception we may settle any outstanding bills. On departure day the rooms must be vacated at 11 am.

Pool/ Beach Towels: The hotel has towels for the beach and pool. Please request at reception, 5 € deposit per towel – Refundable when giving back to Reception.

To change for Fresh towels 1 € extra.

Laundry: Washing and ironing available from 9am – 3pm. Price list can be found in the booklet in your room

TIMETABLES

Breakfast: 08:00 to 11:00 served on floor 0 / Reception

Pool: 10:00 a.m. to 20:00 p.m.

Pool Bar: 11:00 a.m. to 07:00 p.m.

WIFI

WIFI NET: Hotel_Plaza_Cavana

PASSWORD: You can find it on the desk in your room

 

HOTEL RULES / REGULATIONS FOR GUESTS

Welcome to Hotel Plaza Cavana, please read the following rules & regulations which are mandatory for all the guests:

Please refrain from any act that could cause a fire or damage in your room or anywhere in the Hotel.

  • Hotel Plaza Cavana is committed to be an ecological Company and provide guests and staff with a non-smoking environment. We remind our guests that smoking is not allowed within the facilities (except Terrace / Solarium and breakfast terrace).  A 200 € will be charged to those who do not respect this rule, to cover the high cost of restoring the rooms to their smoke-free status.
  • The hotel enforces QUIET HOURS for the comfort of our guests; these hours are between 10:00 PM and 8:00 AM.  Guests staying in this Hotel are asked to make sure their conduct should not disturb other guests.  In the case that an / some people would disturb the quiet hours, the hotel Management is entitled to immediately terminate the guest’s stay in the hotel. Termination based on this ground doesn’t constitute any refund entitlements.
  • It is not allowed to leave children in the room unattended. Parents are responsible for the safety of their children in all areas of the hotel.
  • Take food / drinks away from the Restaurant / Bar is not allowed.
  • The pool area is for use by residents only. Pool area to be used in a considerate manner and surrounding guests and neighbours are always to be considered.
  • Please, for your safety, do not leave the pool area while you are still wet. We recommend you wear footwear and be very careful not to slip.
  • It is not allowed to bring your own food / drinks to the Bar / Pool Snack Bar. You may not use glassware (cups, plates…) in the pool area.
  • Room / Pool Towels cannot be used outside the Hotel. In case of loss or damage of the towel, the customer shall pay the amount thereof.
  •  We kindly request that our guests do not leave towels or personal belongings to reserve sun beds within the pool area. If any, they will be removed for securing availability.
  • Garments Tend / Clothes not allowed in the railings of the balconies and hallways.
  • The hotel accepts Visa and Master Cards, for payments exceedingly up 20.00 €. American Express, Diners Club are NOT accepted.
  • Rooms must be vacated before 11:00 a.m.  Hotel Management shall have the right to remove the belongings of the guests from the room.